2014 cinelli mash parallax frameset custom fork

Returning Your Cinelli Mash Parallax Frameset Custom Fork: A Guide

When it comes to returning your Cinelli Mash Parallax Frameset Custom Fork, there are a few things you need to know to ensure a smooth and hassle-free process. At 'website name', we want to make sure that our customers are completely satisfied with their purchases, which is why we have a flexible returns policy.

Before Returning Your Goods

Before returning your goods, please make sure that the contents are not damaged in any way. This includes checking for any signs of wear or damage to the packaging. If you have any further queries on duties payable/refundable, please contact your local Customs Authority.

Claiming a Refund

If you have paid import duty for goods received and subsequently return them to us, it should be possible for you to claim a refund of duties from your local Customs Authority. To do this, you will need to show them proof of duty paid and proof of export. This includes the certificate of posting when claiming your refund.

Marking Your Return

To help us deal with your return quickly and efficiently, please mark all returns as 'RETURNED GOODS – FAILED SALE'. We recommend using recorded delivery or registered post to return items so as to cover yourself against loss.

Returns Procedure for International Customers

Customers outside of the UK must follow our standard returns procedure. Please state a date and collection address (not Saturday or Sunday) where the goods can be collected from. If your return exceeds this amount, please contact us and we can arrange collection for you.

Refund and Exchange Policy

If you return something due to it being faulty, we refund up to £10 carriage for bikes & frames and £5 for smaller items. However, if you return something due to it not fitting or being suitable, you will need to pay the postage costs to return it to us. Goods must be accompanied with a copy of your Original Receipt and a Cover note with your name, address, reason for return, explaining if you would like an exchange or refund.

Important Notes

• Please do not tape up or attach labels directly to the retail packaging; instead, wrap the product first.

• For the purpose of hygiene, shorts, knicks, and tights with a seatpad cannot be returned.

• If the original payment was via PayPal, we will credit the PayPal account that the order was placed with. If the original payment was via card, we will credit the card we have on file for you (this may take up to 10 working days to appear as cleared funds).

• We cannot accept returns on clothing that has been personalised or showing signs of wear.

At 'website name', we want to make sure that our customers are completely satisfied with their purchases. Our flexible returns policy allows you to return any item ordered via mail order provided that the goods are complete with all relevant packaging in an unused and re-saleable condition within 14 days of the date of shipment for a refund or exchange.

2014 cinelli mash parallax frameset custom fork